Shipping policy
Last updated: 09 July 2025
Thank you from Respmart! We want to ensure you have a smooth and enjoyable shopping experience, including timely order processing and delivery. Below is our Shipping Policy outlining the details of order processing. It is part of our Terms of Service and should be read in conjunction with them: [LINK TO TERMS OF SERVICE].
Please review this policy carefully before placing your order.
ORDER PROCESSING TIME
All orders placed are processed promptly. We make every effort to process and ship your order within 3 business days from the date of purchase.
BUSINESS DAYS
Our business days are defined as Monday through Friday, excluding weekends and public holidays. Orders placed on weekends or during public holidays will be processed on the next available business day.
ORDER PROCESSING STEPS
Verification: Our team verifies the order details, payment information, and availability of the item you have selected.
Packing: Once verified, your items will be carefully picked and packed to ensure they are secure during transit.
Shipping Label Creation: We generate the shipping label for your package, which includes your shipping address and other essential information.
Handover to Courier: Finally, we hand over the package to the designated courier for delivery to the shipping address you provided.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges are calculated at checkout based on:
- Shipping Location
- Weight of the package
- Order value (for free shipping eligibility)
Shipping Rates Overview:
| Package Weight | Standard Shipping (Same State) |
Express Shipping (Same State) |
|---|---|---|
| Up to 1 kg | ₹ 199 | ₹ 299 |
| 1.01 kg – 1.5 kg | ₹ 299 | ₹ 399 |
| 1.51 kg – 2 kg | ₹ 399 | ₹ 499 |
| 2.01 kg – 3 kg | ₹ 499 | ₹ 699 |
| 3.01 kg – 4 kg | ₹ 599 | ₹ 899 |
| 4.01 kg – 5 kg | ₹ 699 | ₹ 999 |
| 5.01 kg – 6 kg | ₹ 799 | Not Offered |
| 6.01 kg – 7 kg | ₹ 899 | Not Offered |
| Above 7.01 kg | ₹ 999 | Not Offered |
| Package Weight | Standard Shipping (Other States) |
Express Shipping (Other States) |
|---|---|---|
| Up to 1 kg | ₹ 199 | ₹ 299 |
| 1.01 kg – 1.5 kg | ₹ 299 | ₹ 399 |
| 1.51 kg – 2 kg | ₹ 399 | ₹ 499 |
| 2.01 kg – 3 kg | ₹ 499 | ₹ 699 |
| 3.01 kg – 4 kg | ₹ 599 | ₹ 899 |
| 4.01 kg – 5 kg | ₹ 699 | ₹ 999 |
| 5.01 kg – 6 kg | ₹ 799 | Not Offered |
| 6.01 kg – 7 kg | ₹ 899 | Not Offered |
| Above 7.01 kg | ₹ 999 | Not Offered |
| Package Weight | Standard Shipping (Special Destinations) |
|---|---|
| Up to 0.5 kg | ₹ 199 |
| 0.501 kg – 1 kg | ₹ 299 |
| 1.01 kg – 1.5 kg | ₹ 399 |
| 1.51 kg – 2 kg | ₹ 599 |
| 2.01 kg – 2.5 kg | ₹ 799 |
| 2.51 kg – 3 kg | ₹ 899 |
| Above 3.01 kg | ₹ 999 |
SHIPPING PARTNERS
We ship through trusted logistics partners, including:
- Shiprocket
- Delhivery
- DTDC
- India Post
- Other reliable regional and national couriers
You will receive an email with a tracking number once your order has been shipped.
SHIPPING CONFIRMATION & ORDER TRACKING
You will receive a shipping confirmation email with a tracking number once your order is dispatched. Tracking becomes active within 24 hours.
INTERNATIONAL SHIPPING
We currently do not offer international shipping. We only ship within India.
DELAYS OR DELIVERY ISSUES
While we strive to process all orders within 3 business days, certain situations beyond our control may cause delays, which we are not liable for, such as:
- Incorrect or incomplete shipping address
- Weather conditions or natural disasters
- Unexpected courier delays
In such cases, we will notify you promptly and keep you informed of the revised shipping schedule.
ADDRESS ACCURACY
To ensure timely delivery, please ensure that the shipping address provided during checkout is accurate and complete. Any error in the address may lead to delays or misdelivery.
CONTACT US
If you have any questions or concerns regarding this shipping policy or the status of your order, please contact our support team at order-support@respmart.com
We are here to assist you. Thank you for choosing Respmart. We appreciate your business and look forward to providing you with exceptional service!