Customer Support

Respmart male customer care expert providing respiratory equipment support

Customer support

Helpful respiratory equipment support, when you need it.

Start with our online assistant for product guidance, compatibility and order questions. Hospitals, clinics and other institutions can also ask about respiratory equipment, replacement accessories, required quantities and product specifications. Continue on WhatsApp or email when you need a person, want to share a prescription, or require direct help.

RESPMART AI product comparison

Compare respiratory equipment by asking a question.

There is no need to select products one by one. Ask our online assistant to explain CPAP versus BiPAP, compare available equipment models and specifications, or check which masks and replacement accessories match a device you already own.

Have the exact product name or machine model ready for a more useful comparison. Any therapy choice or prescription change must be decided by a qualified clinician.

Try asking

“What is the difference between CPAP and BiPAP?”

“Compare two available BiPAP models and their specifications.”

“Which replacement mask or filter is compatible with my machine?”

Choose a support path

Three simple ways to get help.

Use the channel that matches your question. Treatment decisions and therapy settings must remain with a qualified clinician.

01

Online assistant

Compare products, check accessories and begin an order or service enquiry.

Open support →
03

Email support

Send product, order, invoice, warranty or service questions by email.

shop@respmart.com →

Researching respiratory equipment or compatible accessories in South India? Browse India-wide respiratory equipment buying guides.

Independent local directory

Find a pulmonologist in Coimbatore.

These publicly listed specialists and hospital departments are provided for convenience. They are not Respmart employees, partners or endorsements. Contact the clinic directly to confirm appointments, fees and current hours.

Dr. S. Santha Kumar

Pulmonology, respiratory medicine and sleep medicine

KMCH, 99 Avinashi Road, Coimbatore - 641014

Hours: Mon-Sat, 8:00 AM-5:00 PM

Dr. N. Loganathan

Pulmonology, sleep disorders and interventional pulmonology

Kovai Chest & Sleep Centre, 8th Cross, Thirumagal Nagar, Peelamedu, Coimbatore - 641004

Hours: Mon-Sat, 6:00 PM-9:00 PM

Dr. Arun Gangadhar

Interventional pulmonology and sleep medicine

Lung Care, 18 Cowley Brown Road, R.S. Puram, Coimbatore - 641002

Hours: Mon-Fri, 6:00 PM-8:30 PM

Dr. V. R. Pattabhi Raman

Interventional pulmonology and sleep medicine

Royal Care Hospital, No. 1/520, Neelambur, Coimbatore - 641062

Hours: Confirm with the hospital

Dr. J. Krishna Kumar

Consultant pulmonologist and respiratory medicine specialist

Sri Ramakrishna Hospital, 395 Sarojini Naidu Road, New Siddhapudur, Coimbatore - 641044

Hours: Confirm with the hospital

Directory details were checked against the linked provider pages. Schedules can change; call before travelling. Respmart does not arrange, supervise or participate in the consultation.

Hospitals and institutions

Equipment and accessories purchase enquiries.

Use RESPMART's existing customer-support channels for questions about the product catalogue, replacement compatibility and prospective institutional purchases. Formal commercial terms must be confirmed directly.

Can a hospital or respiratory clinic enquire about several CPAP or BiPAP machines?

Yes. Share the organisation, intended clinical or prescribed use, written model specifications, quantity and delivery address. RESPMART will need to confirm whether a formal quotation, stock and delivery arrangement are available.

Can we source replacement masks, tubing and filters for equipment already in use?

Share the device manufacturer, full model, approved accessory part number, size or connector specification and quantity. Replacements should be checked against manufacturer compatibility and the intended clinical application; never assume lookalike parts are interchangeable.

Can we request bulk pricing or a recurring supply arrangement?

Submit the specific items, quantities, frequency and purchasing requirements. A wholesale price, credit term, stock reservation or recurring contract is not automatically offered or accepted through the website and must be confirmed by RESPMART.

Does RESPMART already hold government, GeM or defence supplier approvals?

This website does not claim verified GeM registration, tender wins, government or defence supplier approval. Procurement eligibility and any participation must be checked by RESPMART for the actual tender and its formal requirements.

Can a hospital claim GST input tax credit?

Providing a GSTIN does not automatically establish input tax credit eligibility. Purchases relating to GST-exempt healthcare services may face restrictions. Confirm transaction invoicing with RESPMART and seek independent tax advice regarding entitlement.

How should an institutional buyer get started?

Contact customer support with the organisation name, purchasing contact, equipment specifications or replacement-part list, quantity, required documentation and receiving postcode. Avoid sending unnecessary patient medical records or other sensitive information through an initial enquiry.

Browse our hospital equipment guide or accessories procurement guide.

Medical boundary

Support is not emergency or medical care.

Respmart can help with product information, compatibility, orders and after-sales support. It cannot diagnose a condition, prescribe treatment, interpret a prescription as a clinical decision, or change CPAP, BiPAP or oxygen settings.

For severe breathlessness, chest pain, confusion, blue lips or another emergency, contact local emergency services immediately.